Return policy

Order Terms | CookwareByJulie.com
By ordering, you agree to our US return & refund policies:
A. 14-Day Returns
- 14 days to request returns after delivery.
- Eligible: Unused items with tags/packaging.
- Excluded: Manufacturer-direct items (final sale).
B. Return Process
- Contact us first: support@CookwareByJulie.com | +1 505 699 4074.
- We’ll provide labels/instructions; unauthorized returns are rejected.
C. Damaged/Wrong Items
- Inspect upon delivery. Report issues immediately for help.
D. Exchanges
- For damaged, incorrect, or defective items only. Contact us to arrange.
E. No Restocking Fees
- Returns are free of charge.
F. Refunds
- Post-inspection approval, refunds go to your original payment method (processing times vary).
G. No Discount Refunds
- Discounts must be applied at checkout; no retroactive adjustments.
Contact: support@CookwareByJulie.com | +1 505 699 4074 Thanks for shopping with us!